Hotel Noorjahan Grand Dargah Gate, Sylhet
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Hotel Noorjahan Grand, Sylhet
3.5/5
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Hotel Noorjahan Grand
4.2 Stars - Based on 2707 User Reviews
Aklima Akhtar
1 week ago
Noorjahan Hotel is overrated. The hotel has poor hygiene. There is rats or mices in the hotel also bad safety. The food is really bad had food poisoning. I wouldn't recommend it this hotel. In the same street stayed in a hotel cheaper half of the price. The hotel is called holy gate. It has amazing hygiene food was decent mostly was half of the price compare to Noorjahan. Lastly the Owner of the hotel was so friendly and respectful.
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Mohammad Monower Sohel
1 week ago
Worst experience had ever. Totally ruined our vacation at Sylhet. We opted for an all inclusive package and treated like beggers.
The moment we arrived our misery started. No proper entrance so no body came to take care of our luggage which we self had to carry. Kind a service entrance is the hotel entry. Bell boy asked us to go to 3rd floor for check in. We went there and checked in and paid in full. That was our biggest mistake. Then we were taken to 5th floor to our assigned room to find out that the room was assigned to other guest! We were told to wait in the horribly smelling corridor to wait while they sorting the room issue. Then after while they asked us go one floor below and assigned us their worst most room which they prefer to call Family Room. It was stinking like hell, small in size and had a tiny window. Oh God, we are in trauma till now. It was late and we were tired and paid in advance -leaves us in no option but to experience this hell.
Our package included food so we went to their restaurant to claim our dinner. It was like having charity under watchful eyes of jail wardens!
My recommendation don't go there but if you have to first see the room then confirm and pay.
May Allah save us from such a disgusting place in future!
The moment we arrived our misery started. No proper entrance so no body came to take care of our luggage which we self had to carry. Kind a service entrance is the hotel entry. Bell boy asked us to go to 3rd floor for check in. We went there and checked in and paid in full. That was our biggest mistake. Then we were taken to 5th floor to our assigned room to find out that the room was assigned to other guest! We were told to wait in the horribly smelling corridor to wait while they sorting the room issue. Then after while they asked us go one floor below and assigned us their worst most room which they prefer to call Family Room. It was stinking like hell, small in size and had a tiny window. Oh God, we are in trauma till now. It was late and we were tired and paid in advance -leaves us in no option but to experience this hell.
Our package included food so we went to their restaurant to claim our dinner. It was like having charity under watchful eyes of jail wardens!
My recommendation don't go there but if you have to first see the room then confirm and pay.
May Allah save us from such a disgusting place in future!
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Touhiduzzaman Khan 19
1 week ago
They mentioned in Their package 'panthumai'
But when we selected the option for travelling including panthumai,they didn’t allow to visit there..When we're checking in we had to select one option for visiting,,at that time they had to inform us that they would not be able to provide car to go there...They informed us when we're already on the way to our travel destination.
Their package includes snacks/fruit basket.We had to remind them about all these.We also heard to complain the same matter from other people who came here with the same package...
Don't want to mention about the welcome drinks... We didn’t mind about that.
Behaviour and management must be improved.....
If they are not able to provide well management with those guests having those packages, please don’t give such 'get away pacakge'.
But when we selected the option for travelling including panthumai,they didn’t allow to visit there..When we're checking in we had to select one option for visiting,,at that time they had to inform us that they would not be able to provide car to go there...They informed us when we're already on the way to our travel destination.
Their package includes snacks/fruit basket.We had to remind them about all these.We also heard to complain the same matter from other people who came here with the same package...
Don't want to mention about the welcome drinks... We didn’t mind about that.
Behaviour and management must be improved.....
If they are not able to provide well management with those guests having those packages, please don’t give such 'get away pacakge'.
read moreread less
Anwar Ali
3 weeks ago
It looks fabulous at the restaurant and pool bar. The food was good too. Rooms were mediocre at best and definitely not luxurious as I saw in the pictures. They are run down. My window view was of the disgusting river below with waste and debris scattered everywhere.
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Mamunur Rashid
1 month ago
Nestled in the heart of Sylhet, Hotel Noorjahan Grand stands as a beacon of hospitality and comfort in this vibrant city. From the moment you step into the lobby, you're greeted with warmth and elegance, setting the tone for a memorable stay.
The hotel boasts modern amenities and tastefully decorated rooms, each exuding a sense of luxury and tranquility. Whether you're traveling for business or leisure, you'll find everything you need for a comfortable stay, from plush bedding to state-of-the-art technology.
One of the standout features of Hotel Noorjahan Grand is its culinary offerings. The on-site restaurants serve a diverse array of delicious dishes, ranging from local delicacies to international cuisine. Whether you're craving traditional Bangladeshi flavors or something more exotic, the talented chefs are sure to satisfy your palate.
The hotel's attentive staff deserve special praise for their exceptional service. From the front desk to the housekeeping team, everyone goes above and beyond to ensure guests feel welcome and well taken care of. Whether you need assistance with travel arrangements or recommendations for exploring the city, the staff are always ready to assist with a smile.
In addition to its comfortable accommodations and top-notch service, Hotel Noorjahan Grand also offers a range of amenities to enhance your stay, including a fitness center, spa, and swimming pool. Whether you're looking to unwind after a long day of sightseeing or maintain your fitness routine while on the road, the hotel has you covered.
Overall, Hotel Noorjahan Grand offers a truly exceptional experience for travelers visiting Sylhet. With its luxurious accommodations, delectable dining options, and attentive service, it's the perfect home away from home in this bustling city.
The hotel boasts modern amenities and tastefully decorated rooms, each exuding a sense of luxury and tranquility. Whether you're traveling for business or leisure, you'll find everything you need for a comfortable stay, from plush bedding to state-of-the-art technology.
One of the standout features of Hotel Noorjahan Grand is its culinary offerings. The on-site restaurants serve a diverse array of delicious dishes, ranging from local delicacies to international cuisine. Whether you're craving traditional Bangladeshi flavors or something more exotic, the talented chefs are sure to satisfy your palate.
The hotel's attentive staff deserve special praise for their exceptional service. From the front desk to the housekeeping team, everyone goes above and beyond to ensure guests feel welcome and well taken care of. Whether you need assistance with travel arrangements or recommendations for exploring the city, the staff are always ready to assist with a smile.
In addition to its comfortable accommodations and top-notch service, Hotel Noorjahan Grand also offers a range of amenities to enhance your stay, including a fitness center, spa, and swimming pool. Whether you're looking to unwind after a long day of sightseeing or maintain your fitness routine while on the road, the hotel has you covered.
Overall, Hotel Noorjahan Grand offers a truly exceptional experience for travelers visiting Sylhet. With its luxurious accommodations, delectable dining options, and attentive service, it's the perfect home away from home in this bustling city.
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kayahmed33
1 month ago
Average rooms, lacking movement space, good hot water supply, mixer tap on sink would have been nice, average breakfast with very dry cakes and bread, infinity pool was OK for photo bombing but not for swimming. Great seafood dinner food and a shisha bar for those wanting a chat and smoke
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Highlights
Free Wifi
Parking included
Breakfast available
Air conditioning
Room service