Hotel Holy Gate East Dorga Gate, Sylhet
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Hotel Holy Gate, Sylhet
3/5
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Arif Mia
1 month ago
Great Budget Stay with Excellent Service
I recently stayed at Hotel Holy Gate and had a great experience overall. The location is fantastic—right at the start of Mazar Road, opposite Hotel Nurjahan, making it a convenient spot for travelers. Everything in Sylhet is nearby; you can easily take a rickshaw to Panshi or Pach Bhai restaurant for meals. CNGs are available for trips to tourist locations, and the bus and train stations are just 10-15 minutes away. For location alone, this place deserves 5 stars.
Service & Hospitality - 5/5
The service was excellent. The staff was friendly and professional. On our last day, we checked out at 12 PM, but our bus was at night. They safeguarded our luggage, allowing us to explore the city without any hassle. Special mention to the receptionist, who was extremely professional and helpful.
Things They Can Improve
1. Breakfast Quality - 2/5
The so-called buffet only had paratha and khichuri, both excessively oily and not appetizing. The eggs were tasteless and greasy, and the khichuri had hard rice—almost like it had been fried!
2. Room Conditions - 3.5/5
The room was decent for the price, so no major complaints. However, in Room 702, there was a gap in the window glass, which didn’t look good, especially since it was an AC room.
3. Amenities - 3/5
They provided one water bottle, two tiny shampoo packets (about 1/2 taka each), and a small toothpaste meant for one-time use for one person—even though we were two guests. A slight upgrade in toiletries (adding 10-15 taka to the price) would be a great improvement.
Final Verdict
Despite these minor issues, Hotel Holy Gate is a great choice for a budget stay. I would definitely stay here again and would love to see these improvements. Huge thanks to the receptionist and support staff for their excellent service!
I recently stayed at Hotel Holy Gate and had a great experience overall. The location is fantastic—right at the start of Mazar Road, opposite Hotel Nurjahan, making it a convenient spot for travelers. Everything in Sylhet is nearby; you can easily take a rickshaw to Panshi or Pach Bhai restaurant for meals. CNGs are available for trips to tourist locations, and the bus and train stations are just 10-15 minutes away. For location alone, this place deserves 5 stars.
Service & Hospitality - 5/5
The service was excellent. The staff was friendly and professional. On our last day, we checked out at 12 PM, but our bus was at night. They safeguarded our luggage, allowing us to explore the city without any hassle. Special mention to the receptionist, who was extremely professional and helpful.
Things They Can Improve
1. Breakfast Quality - 2/5
The so-called buffet only had paratha and khichuri, both excessively oily and not appetizing. The eggs were tasteless and greasy, and the khichuri had hard rice—almost like it had been fried!
2. Room Conditions - 3.5/5
The room was decent for the price, so no major complaints. However, in Room 702, there was a gap in the window glass, which didn’t look good, especially since it was an AC room.
3. Amenities - 3/5
They provided one water bottle, two tiny shampoo packets (about 1/2 taka each), and a small toothpaste meant for one-time use for one person—even though we were two guests. A slight upgrade in toiletries (adding 10-15 taka to the price) would be a great improvement.
Final Verdict
Despite these minor issues, Hotel Holy Gate is a great choice for a budget stay. I would definitely stay here again and would love to see these improvements. Huge thanks to the receptionist and support staff for their excellent service!
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M. Nayan
4 months ago
Value for money.
Staffs are very helpful.
Location is central of town.
They’ve issued our room at 6 am, which was very helpful for us.
Breakfast was very basic (2 items) but tasty. They have large restaurant and food pricing is reasonable.
Overall recommended if you don't have high expectations.
Staffs are very helpful.
Location is central of town.
They’ve issued our room at 6 am, which was very helpful for us.
Breakfast was very basic (2 items) but tasty. They have large restaurant and food pricing is reasonable.
Overall recommended if you don't have high expectations.
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obaidul hasan
4 months ago
I recently stayed at Britannia Hotel and overall, it was a positive experience. The receptionist was courteous and efficient, ensuring a smooth check-in process. The room was comfortable and well-equipped, providing a pleasant stay.
However, I did notice that the bed sheets could have been cleaner, which was a bit of a letdown. Despite this, I was generally satisfied with my stay and would consider returning in the future.
However, I did notice that the bed sheets could have been cleaner, which was a bit of a letdown. Despite this, I was generally satisfied with my stay and would consider returning in the future.
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Highlights
Free Wifi
Parking included
Breakfast available
Air conditioning
Room service