Richmond Hotel Zindabazar, Sylhet

Interior needs professional doctorates and updateing. Breakfast needs to be more internationally recognised as more foreign guests tend to visit this hotel. All staff need smart uniforms. Reception needs to be more attentive. Accounts department need to either take payments from guest in the beginning of check-in or at the end during check-out. Not call guests during middle of the night asking some payments needs to be made. This does not show good conduct or professionalism towards a reputable hotel. Please make sure the menu that is in guest rooms or in the restaurant, have the food items listed. Again not very professional if most of the items on the menu are not available. And most importantly the bathroom open drainage system needs cleaning or proper ventilation, as the room smells of drainage when a guest enters the room.

There service is so bad. I booked 2 rooms. At morning, when i started my journey to sylhet, they canceled the booking. I was just blank, with my family.
Hope you will be careful to book here. If possible dont stay there.

Overall it's a great hotel to stay with family and friends, the breakfast was also good as well.

Bad experience, bad infrastructure, bed smell,Over priced,don't come

Well, it's on us. We booked the hotel online and was fooled by the photos of the best rooms, while we got, may be, the worst one. I forgot to take the picture of the room we stayed in, otherwise you would know I'm not lying. We were so disappointed. The AC was not working at first and leaked water throughout our stay. There was only one window, facing the corridor. When we reached there at 3pm, exhausted, some staff was banging hammer on the next room which continued for a while. Water pressure of the washroom was bad too.
Most importantly, it was nowhere near what we saw on their website.
We had launch the next day (we had to, due to our journey schedule) which is in the picture, it was not good either, 5/10 max

A good place for family members more than 6+ can stay in different room but in one flat. Its a flat system hotel. Mid budget friendly hotel. Food quality is so so. Situated in middle of city so transportion facilities for train or bus or airport is not so difficult.

I liked the Skybridge of this hotel. This is the best view of this place. The rooms decorations are great but their bathrooms have several fitting issues that we had to go through. And I would finally suggest everyone to take their breakfast outside because their complimentary breakfast is third class, you can take it if you like that's your choice. Overall I'd say in comparison to the room rent I'll not recommend this place rest is up to you.

I'm sorry but Richmond Hotel Sylhet is a NO from me. I don't have much space or time to explain the issues, but I can say please avoid.

Buffet Breakfast, parking,wifi good and market place so take it.

Rooms are well decorated but they must improve their service